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Frequently Asked Questions (FAQs)


Here are some commonly asked questions.

Save time, save money and be in control of your personal and household polices, bills and agreements. Stop being solely dependant on paper records.

Be rest assured your security and confidentially is our upmost priority. Refer to our Bee Secure page and our blog -

No we don't need to. If you subscribe to a Premium Package your payment details are via PayPal (not stored with us).

We require some basic details when you register (just like any other website). For each policy / bill you decide how much information to provide. Even attaching a document is optional.

Thousands of providers and their contact details have been preloaded, so just select yours. If yours is not there, choose Other and you can enter their details manually. We try to keep these lists as up to date as possible, so please send us feedback to let us know if we are missing one.

To select a policy type, enter some key information, set a reminder, attach a document and share with an appropriate person takes less than 3 minutes (yes – we timed ourselves). Just have your paper policy / bill to hand. With the APP it's quicker!

If on the Premium package than it's as many as you like. Otherwise, it's capped at five.

Yes - simply click Edit beside your policy.

Simply choose your locally saved file (any format) and click add. Multiple files can be uploaded per policy. It takes no time at all. The APP will allow you to take a picture and upload immediately.

If on the Premium Package you can add up 3 associates. So when adding or editing a policy / bill you can share it with them. Simply add them and an email will be sent to them to accept. You can unshare at any time. Note: once shared they will also receive the same reminders.

When you add a policy / bill you enter an End Date, the system will automatically generate a Reminder Date (usually 1 month before the End Date). You can change it to a date specific to you at any time. If on the Premium Package, you can set up to three bespoke reminders.

For those on the Premium Package you can choose to receive an email reminder, a text reminder or both. We then send reminder(s) prior to policy / bill End Date, plus one more afterwards to ensure you have found a new deal and remain you to place the old policy in MySafe. Those on the free version, receive one email reminder only.

When you log in you are taken to your MyMinder dashboard. It shows all policies / bills due to expire.

For those on the Premium Package click ‘Move policy to MySafe’ option beside your expired policy / bill (it is not deleted and there for future reference).

Premium Package users can. MySafe stores all policies / bills that have ended. Easy for future referencing or comparing what you had paid or the clauses they contained.

Only you and any person(s) you have shared your policies with. For audit purposes and to respond to any queries we can access only necessary user details. We cannot access any documents that have been uploaded.

Only if you give us explicit consent e.g. when you agree to speak to a FCA financial advisor

Yes - BeeMyMinder is downloadable from both the App Store and Google Play

Not yet. This is for UK households and individuals.

Fill in our feedback form. We love hearing back from satisfied clients and also answering your questions.

There is a free version and a Premium package which is £2.99 per month (but ask for a discount and we are sure we can do something).

We charge a subscription for the Premium Package.

We would be sad to see you go. However, you can use our feedback form (or e-mail and inform us that you would like your data removed. We will then delete your account and associated information. From 25th May 2018 - you will also be able to inform us that you would like to revoke your consent to the 'processing' of your data (under the General Data Protection Regulation - GDPR).